Update your personal information in Homesnap

To update your email address, phone number, or Homesnap password in the app, please follow the steps below:

For Apple and Android devices: Tap the Me icon in the bottom menu of the app, tap the Settings gear wheel icon at the top of the screen, and then tap Update My Info.

To update your name or firm information in the app, please contact Homesnap Support at support@homesnap.com or call (800) 431-5509 seven days a week.

Please Note: If your information needs to be updated with REIN, please contact REIN's Customer Service at 757-531-7903.