Retrieving forgotten Keybox Shackle or CBS codes

If you do not remember the keybox shackle code or CBS code, contact REIN’s Customer Service Department at 757-531-7903.

If using an eKEY and the keybox has been added to your keybox inventory, you can see the Keybox Details including shackle and CBS codes, by selecting the keybox number under the My Keyboxes icon and selecting Program Keybox.

Codes can also be obtained by logging into your SupraWeb account and clicking on the Listings tab. From there click on keyboxes under Quick Links and then select the keybox serial number.