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The Hampton Roads Multiple Listing Service

AuthentiSign Phishing Emails

WARNING:
Be on the lookout for spoofed (fake) AuthentiSign final document emails that may include links to a bad URL.

Instanet Solutions has sent out an alert informing us that people are receiving phishing emails that look like Authentisign Final Document emails. It is Instanet's understanding that other e-sign products are being similarly targeted, including DocuSign and others.

Use the following tips to help you and your clients identify REAL AuthentiSign Final Document emails:

  • If an Authentisign final document email doesn't seem legitimate, or you were not expecting this email, do not open the links provided. Contact the sender immediately if you have any doubts.
  • Be aware of theĀ "from" email address: Authentisign emails will always come from secure@authentisign.com
  • Be aware of the "from" domain (should always be @authentisign.com); some scams use a domain with very similar spelling. Also check for spelling/grammar mistakes.
  • All links should point to https://app.authentisign.com. You can check this by hovering your mouse over the link to see where it leads.
  • Authentisign will never ask you for any personal information; DO NOT provide your login information or passwords.